Complaints & Dispute Resolution

At Parmenion we have established procedures in accordance with the FCA Rules for the effective consideration of complaints.

If you have a complaint, please contact us by one of the following methods:

By post:

Ross Cains-Razeq
Quality Assurance & Complaints Manager
Parmenion Capital Partners LLP
2 College Square
Anchor Road
Bristol
BS1 5UE

Alternatively, you can also make a complaint by:

Telephone: 0117 204 7652 or 0345 519 0100 (asking for our Quality Assurance & Complaints Manager)
Email: ross.cains-razeq@parmenion.co.uk

Please find further details of how Parmenion handle complaints, as well as by viewing our Complaints Management Policy.

If, having given us the opportunity to resolve your complaint, you remain unhappy, you can write to The Financial Ombudsman at:

The Financial Ombudsman Service,
Exchange Tower,
London, E14 9SR.

Telephone 0800 023 4567 or email complaint.info@financial-ombudsman.org.uk

Further information on the Financial Ombudsman Services can be found on their website:
www.financial-ombudsman.org.uk

You can use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr to verify this. The ODR service is available to EU residents who have a complaint about a product or service purchased online. The ODR platform will re-direct your complaint to the Financial Ombudsman Service – you may therefore prefer to contact Parmenion or the Financial Ombudsman Service directly in the first instance.

If you wish to contact us via telephone please call us on 0345 519 0100. Alternatively you can also contact us via email at clientservices@parmenion.co.uk.



Parmenion

Get in touch with us today


We would welcome the opportunity to talk about your business and the value of our services and solutions.

A great way to see how Parmenion and its award winning investment framework can work for you is to have a Parmenion representative walk you through the proposition.

Fill out the form below, and we'll be in touch in the way that's suits you best.

Need to discuss existing client information securely? Go to our contact page.

To understand how Parmenion process your personal data, please view our
Privacy Policy.